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Redtech Ltd

Privacy Policy

We at Redtech Limited treat the privacy of our visitors with the highest importance. This policy details the measures we take to preserving and safely guarding your privacy when you visit our site or communicate with our personnel. The Privacy Policy here has been approved and provided by our legal advisors.

Affiliated Third Parties; includes companies with which we have common ownership or management or other contractual strategic support or partnership relationships with, our advisers, consultants, bankers, vendors, or sub-contractors.

Data; is information, which is stored electronically, on a computer, or in certain paper-based filing systems.

Data Controller; is a person responsible for determining the way Personal Data would be processed.

NDPR; means the Nigerian Data Protection Regulations

NITDA; means the National Information Technology Development Agency

Personal Data; is the information relating to an identified or identifiable natural person. These include a name, gender, a photo, an email address, bank details, medical information, computer internet protocol address and any other information specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

Processing; is any activity that involves use of Personal Data. It includes obtaining, recording, or holding the data, or carrying out any operation or set of operations on the data including organizing, amending, recording, retrieving, using, disclosing, erasing, or destroying it. Processing also includes transferring personal data to third parties.

Sensitive Personal Data; includes information about a person’s racial origin, political opinions, religious or similar beliefs, trade union membership, physical or mental health or condition or sexual life.

Data Collection

We may collect, use, store and transfer different kinds of Personal Data about you which we have grouped together as follows:

  1. Identity Data which includes; first name, last name, username or similar identifier, title, date of birth and gender.
  2. Contact Data includes; residential address, email address and telephone numbers.
  3. Human Resource Data includes information on your employment history, professional and educational information submitted upon applying for employment with us.
  4. Technical Data includes internet protocol (IP) address, domain name, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  5. Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  6. Usage Data includes information about how you use our website and services.
  7. Marketing and Communications Data includes your preferences in receiving marketing communications from us and our Affiliated Third Parties and your communication preferences.

You provide this information through direct interaction when you visit our website, sign up to our newsletters or publications, request marketing materials to be sent to you, respond to surveys, complete our feedback or comment form, provide your business card to any of our staff, sign our visitor management form, complete other forms, apply for employment through our careers page, or contact us to request for any information or other correspondence by post, email, our website or otherwise.

As you interact with our website, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this data by using cookies, and other similar technologies. Please see our cookies policy for further details.

We do not intentionally or knowingly collect any Sensitive Personal Data. We ask that you do not send to us nor disclose such Sensitive Personal Data save where required for a specific purpose.

Your Personal Data and How It Is Used

Primarily, we collect, process, and store your Personal Data to help us better connect with you. The following are the purposes for which we collect your Personal Data:

  • To monitor, review, evaluate and improve your experience when you visit our website.
  • To analyze the traffic on our website, including determining the number of visitors to the website and analyze how they navigate the website.
  • To invite you to complete a survey or provide feedback to us on specific matters.
  • At any time, you request information from us via a form or other electronic transmission we may use your Personal Data to fulfill that request and keep a record of such request and how it was handled, for quality assurance and service improvement purposes.
  • To keep you updated on our activities, programs, and events where your explicit consent has been given.
  • To notify you of changes to our websites or relevant processes.
  • We may also use your information or allow Affiliated Third Parties such as our affiliate companies or partners use of this Personal Data, to offer you information about unrelated products or services you may be interested in. We or such Affiliated Third Parties can only communicate with you if you have expressly consented to such communication and data use.
  • We may share your personal data with Affiliated Third Parties such as service providers who we have engaged to assist with providing certain services on our behalf, for which they require your personal data.
  • Where we have any contracts with you which create a commitment, we may require contact or use of your information to perform the contract.
  • To process or manage your appointments with any of our staff.
  • To fulfill legal/ regulatory obligations or to report any criminal or unethical activity.
  • To store either on our central computer system or a third-party Computer’s central computer system for archiving and back up purposes.
  • Be aware that we do not reveal identifiable information about you to our advertisers, though we may at times share statistical visitor information with our advertisers.

Change of Purpose

We will only use your Personal Data for the aforementioned purposes, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your Personal Data for an unrelated purpose, we will notify you and request for your express consent.

Your Personal Data Rights

Data Protection Laws provides you with certain rights in relation to the information that we collect about you.

  1. The right to withdraw consent previously given to us or our Affiliated Third Parties. To make use of your personal data, we would have obtained your consent. For consent to be valid, it must be given voluntarily. In line with regulatory requirements, consent cannot be implied, and we ensure that you have the opportunity to read our data protection privacy policy before you provide your consent. Consent in respect of Sensitive Personal Data must be explicit and will be given by you in writing to us. The consent of minors (under the age of 18) will always be protected and obtained from the minor’s representatives in accordance with applicable regulatory requirements. You can ask us or Affiliated Third Parties to stop sending you marketing messages at any time by unsubscribe or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you.
  2. The right to request that we delete your Personal Data that is in our possession, subject however to retention required for legal purposes and the time required technically to delete such information.
  3. The right to request for access to your Personal Data or object to us processing the same. Where personal data is held electronically in a structured form, such you have a right to receive that data in a common electronic format.
  4. The right to update your Personal Data that is kept with us. You may do this at any time your personal data changes, and you wish to update us.
  5. The right to receive your Personal Data and have it transferred to another Data Controller, as applicable.
  6. The right to lodge a complaint.
  7. You may exercise any of the above stated rights following our Data Subject Access Request Procedure.

Persons who have access to your Personal Data

In addition to our staff who have a business need to know, the following trusted third parties have access to your information:

  1. We use a customer relationship management tool to help manage our contact database and send out email communications to you.
  2. Our Affiliate Third Parties who require your information for the same purposes described in this Policy and who have adopted similar privacy policy standards further to contractual obligations to us under a third-party data processing agreement we have entered with them.
  3. Professional service providers such as IT service providers and website hosts.
  4. Regulatory authorities.

We will transfer your Personal Data to only those Affiliated Third Parties who we are sure can offer the required level of protection to your privacy and information and who are also contractually obligated to us to do so. We do not and will not at any point in time sell your Personal Data.

We require all Affiliated Third Parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our professional service providers to use your Personal Data for their own purposes and only permit them to process your Personal Data for specified purposes and in accordance with our instructions.

Security & Confidentiality

Information submitted by you is stored on secure servers we have which are encrypted and access is restricted to only authorized persons in charge of maintaining the servers. We have put in place physical, electronic, and procedural processes that safeguard and protect your information against unauthorized access, modification, or erasure.

However, we cannot guarantee 100% security as no security program is completely fool proof. In the unlikely event that we experience any breach to your personal data, such breach shall be handled in accordance with our Personal Data Breach Management Procedures. All such breaches shall be notified to the NITDA within 72 hours of occurrence and where deemed necessary, based on the severity and potential risks, we shall notify you of such occurrence, steps taken and remedies employed to prevent a re-occurrence.

Our staff also have an obligation to maintain the confidentiality of any Personal Data held by us.
As you know, transmission of data on the internet is never guaranteed regarding safety. It is impossible to completely guarantee your safety with electronic data and transmission. You are therefore at your own risk if you elect to transmit any data electronically.

Transfer of Personal Data outside Nigeria

The Personal Data we collect may be transferred to and processed in another country other than your country of residence for the purposes stated above. The data protection laws in those countries may be different from, and less stringent than the laws applicable in your country of residence.

By accepting this Policy or by providing your Personal Data to us, you expressly consent to such transfer and Processing. We will however take all reasonable steps to ensure that your data is treated securely, and transfer of your Personal Data will only be done in accordance with the requirements of applicable laws and to parties who have put in place adequate controls to secure and protect your Personal Data.

Retention of Personal Data

We retain your Personal Data for no longer than reasonably necessary for the purposes set out in this Policy and in accordance with legal, regulatory, tax, accounting or reporting requirements.

We may retain your Personal Data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Where your Personal Data is contained within a document, the retention period applicable to such type of document in our document retention policy shall apply.

This website or our email communication may include links to third party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Our advertisers and organization may have the occasion to collect information regarding your computer for our services. The information is gained in a statistical manner for our use or advertisers on our site.

Data gathered will not identify you personally. It is strictly aggregate statistical data about our visitors and how they used our resources on the site. No identifying Personal Data will be shared at any time via cookies.

Close to the above, data gathering can be about general online use through a cookie file. When used, cookies are automatically placed in your hard drive where information transferred to your computer can be found. These cookies are designed to help us correct and improve our site’s services for you.

You may elect to decline all cookies via your computer or set up alerts to prompt you when websites set or access cookies. Every computer can decline file downloads like cookies. Your browser has an option to enable the declining of cookies. If you do decline cookie downloads you may be limited to certain areas of our site, as there are parts of our site that require cookies.

Any of our advertisers may also have a use for cookies. We are not responsible, nor do we have control of the cookies downloaded from advertisements. They are downloaded only if you click on the advertisement.

Our advertisers and organization may have the occasion to collect information regarding your computer for our services. The information is gained in a statistical manner for our use or advertisers on our site.

Data gathered will not identify you personally. It is strictly aggregate statistical data about our visitors and how they used our resources on the site. No identifying Personal Data will be shared at any time via cookies.

Close to the above, data gathering can be about general online use through a cookie file. When used, cookies are automatically placed in your hard drive where information transferred to your computer can be found. These cookies are designed to help us correct and improve our site’s services for you.

You may elect to decline all cookies via your computer or set up alerts to prompt you when websites set or access cookies. Every computer can decline file downloads like cookies. Your browser has an option to enable the declining of cookies. If you do decline cookie downloads you may be limited to certain areas of our site, as there are parts of our site that require cookies.

Any of our advertisers may also have a use for cookies. We are not responsible, nor do we have control of the cookies downloaded from advertisements. They are downloaded only if you click on the advertisement.

We welcome any queries, requests you may have regarding our Data Protection Privacy Policies, or our privacy practices. Please feel free to contact us at dataprotection@redtechlimited.com