ATM Services Provider

ATMs, being an indispensable self-service avenue, are expected by banking clients to be accessible 24/7. The task of maintaining and operating a comprehensive, multi-vendor ATM network reliably is operationally demanding and incurs significant costs for banks. Therefore, banks are reevaluating their ATM business strategies to meet dual objectives — providing an outstanding service experience while minimizing costs.

Redtech, a reliable collaborator in the payments domain, oversees ATM networks under a managed service contract. Redtech undertakes a consolidated role for ATM operations, which includes choosing and setting up sites, managing vendors, monitoring cash management services, and ensuring regulatory compliance.

Banks have the flexibility to delegate the full ownership, administration, and operation of the ATM program to Redtech, or they can choose specific services to outsource. This arrangement leads to benefits for banks such as guaranteed service quality, cost optimization, and increased productivity by concentrating on essential, revenue-generating tasks.